Refund, Replacement & Warranty Policy

No Refund Policy

We do not offer refunds on any purchases.

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Replacement Policy

• Replacement is allowed within 7 days from the date of delivery.
• Replacement will be provided only for the same product value.
• Product upgrades or downgrades are not permitted.

Eligible Replacement Reasons

• Product damaged during delivery
• Manufacturing defect
• Wrong product delivered

Mandatory Proof for Replacement

To be eligible for a replacement, customers must provide a clear and continuous unboxing video.

• The video must start before opening the package.
• The package seal and product must be clearly visible.
• The issue or defect must be clearly shown in the video.
• Edited, cut, or unclear videos will not be accepted.

Return Shipping

Return shipping must be arranged and paid by the customer.

Non-Eligible Cases

• Physical damage after use
• Water damage
• Strap wear and tear
• Change of mind

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Warranty Policy

Warranty Type

This product comes with a service warranty.

Warranty Duration

6 months from the date of delivery.

What is Covered

• Manufacturing or service-related defects only

What is Not Covered

• Water damage
• Physical damage
• Strap wear and tear
• Normal wear and tear

Warranty Claims

Warranty claims must be raised via email with valid proof of purchase.

Email: cvventures33@gmail.com

Mandatory Proof for Warranty Claims

Customers must share a clear product video or images showing the issue, along with the original invoice or order number.

For issues related to delivery damage or missing items, a proper unboxing video is mandatory.

Requests without the required proof may be rejected.